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Medical & Pharmacy

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(877) 328-2042
Response Time

During Business Hours: Under 3 hours.
Outside of Business Hours: Within 24 hours.

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Jack Health Help Center

How it works

Learn the process: from ordering to consultations to delivery.

Jack Products

Learn about our full range of healthcare options.

About Us

Info about our team, our mission and career opportunities.

FAQ

Jack&Jill Health is an american health company for men and women with the goal to make prescription-based healthcare accessible, comfortable, and safe. Our network of medical professionals and pharmacies is comprised entirely of FDA-certified healthcare providers. From prescription to a pharmacy, you are in well trained hands. Our team is ready to help with discretion, convenience, and exceptional service.

As a global telehealth provider, we’re building a safe, effective and accessible future for medicine.

Our network of medical professionals and pharmacies is comprised entirely of licensed healthcare providers. From prescription to a pharmacy, you are in well trained hands. Our team is ready to help with discretion, convenience, and exceptional service.

Yes, you can order any product you think is suitable for your lifestyle and needs. Once you checkout, you will be prompted to book your free online consult with a medical professional, to ensure your selection is a fit based on your medical history. When the medical professional approves your order, your prescription will be shipped. We take your safety very seriously, so if the doctor does not feel you are a candidate for a medical treatment your order will be refunded.

For the most part yes, treatments offered by us will require a prescription from a licensed medical professional.

If you have a private drug plan that covers medication your out-of-pocket fees may decrease significantly. Many Health Spending Accounts can also cover costs for medication. You will be provided with a receipt to use for your claims. For questions about using your insurance to pay, please mention that you have insurance when the pharmacy calls you – a refund will be provided for the portion that covered by your plan if applicable. You can also find out what your plans covers by contacting your insurer or emailing our pharmacy.

All Jack&Jill Health orders are dispensed from our growing network of licensed pharmacies. Need to get in touch with out care team, it’s as easy text, phone or email? 

Jack&Jill HQ

228 Park Ave S

PMB 04997

New York,

New York 10003-1502

Phone: 1-877-328-2042

Email: help@jackjill.health

We’re available in almost all US states, specifically: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Dist. of Columbia, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

If you’re dealing with issues or questions that haven’t been answered on this page, you can fill out this contact support form and someone from our team will get back to you!

If you’re an existing customer, you can contact our medical team from your account at my.jackjill.health to discuss your medical concerns. A member of our medical team will triage your case based on your health concerns & will best advise you to proceed with the necessary steps.

You can add your tracking number here and get more information on the stage of your order!

Here you can access your Jack&Jill Myhealth account here. It’s also located on this page.

We’re here to help

The Jack & Jill Health Help Center

📦 Want to track your order? Click here
What can we help with?

orders & shipping

Track your order & get updates on order status.

Profile & Settings

Log into your MyHealth account, update payment details, & reset your password.

How JACK & Jill works

Learn the process: from ordering to consultations to delivery.

Medical & Pharmacy

Click here for help with dosages, side effects, interactions and other medical questions.

About us

Info about our team, our mission and career opportunities.

Need more help?
Contact our support team
Phone: (877) 328-2042

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